Terms of service

 

Last Updated: 29th July 2025

 

1. Acceptance of Terms

By accessing or using our website, purchasing our products, or subscribing to our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

3. Intellectual Property

All content, guides, graphics, logos, digital products and physical products are the property of MANTRA and are protected by intellectual property laws. You may not copy, reproduce, modify, republish, transmit, or distribute any material. All rights are reserved.

4. Product Usage

Digital Products: Provided for informational and educational purposes only. They are not intended to diagnose, treat, or cure any condition. Always consult a qualified medical or trichological professional before beginning any regimen.

Physical Products (e.g., Combs): Use as intended for personal grooming. MANTRA is not liable for any misuse, allergic reactions, or results from third-party pairing (e.g., use with non-MANTRA products).

5. Pricing and Payments

All prices are displayed in GBP unless otherwise stated. Payments must be made before access to digital products is granted. We use third-party secure payment processors to handle all transactions. Physical products purchased will have their sale price displayed at checkout.

6. Shipping & Delivery

We aim to dispatch physical products promptly. Shipping times may vary depending on your location. MANTRA is not responsible for delays caused by couriers or customs. For more info, refer to our [Shipping Policy].

7. Refund Policy

All sales are final. Due to the nature of our digital products, we do not offer refunds under any circumstances. By completing a purchase, you agree to this no-refund policy. For physical products, returns are only accepted for damaged or defective items, reported within 7 days of delivery. To request a return, email us at support@mantraldn.com with proof of purchase and evidence of the issue. For more information, please refer to our Shipping Policy.

8. Limitation of Liability

MANTRA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our digital or physical products. This includes, but is not limited to, health outcomes, data loss, or financial impact.

9. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the updated Terms.

10. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

If you have any questions or concerns about these Terms & Conditions, please contact us at: support@mantraldn.com